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Unibail invests in Connect

Rafał Ostrowski 10 October 2017

Rafał Ostrowski


+48 22 356 25 11

Rafał is a journalist at ‘Eurobuild CEE’. Previously he worked for Wydawnictwo Murator and for Shopping Centre Magazine, as well as for retailnet.pl. He has also written for many newspapers and magazines as a freelancer and published photo-reportages from his travels to Asia, where lived and worked for some time. Rafał graduated from the University of Warsaw in philosophy. He also completed postgraduate studies in text editing. He enjoys sailing, travelling and family life. For ‘Eurobuild CEE’ he specialises in eastern European markets and is responsible for the film direction of Eurobuild TV.

Unibail invests in Connect
Wroclavia will be one of the first centres in Poland equiped with the Connect system

POLAND Unibail-Rodamco is planning to equip two Polish centres, Wroclavia in Wrocław and Arkadia in Warsaw, with the Connect system, which allows for easy communication between management and tenants via smartphones.

Earlier this year, this system was introduced in Galeria Mokotów and the centre’s tenants and managers have already given the system the thumbs up. This was the first time the platform was implemented in Poland after its successful release in France, Spain, Sweden and Germany.

The system, which was developed by Toolbox Group, works by integrating existing operations systems, such as security, data collection, and marketing – with day-to-day communication in a single mobile app available to all employees and staff within the centre.

“Almost 4000 retailers are now connected with our asset, centre and operational teams and the effect has not only improved efficiency, but has brought us much closer to our retailers, creating a strong sense of community,” said Delphine Merle, group director of operations at Unibail-Rodamco.

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