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Biedronka starts VR training course

Eurobuild CEE 02 January 2020
Biedronka starts VR training course
Biedronka has begun the VR training programme in eight stores across the country
POLAND Discount grocer Biedronka has started using virtual reality headgear to train new employees in eight of its stores in Warsaw, Bydgoszcz, Gliwice, Łódź, Jastrzębie-Zdrój, Zielona Góra and Koszalin.

The company is also testing out a chatbot so that trainees can get answers to their questions. During the training, the trainee moves through a virtual store where they pick up products, grab bread tongs, open doors, sign documents and put on protective clothing and perform all the activities that comprise their daily duties. The virtual reality training comprises three stages. The first is instruction where trainees are guided step by step through the process of baking bread, the second is where trainees are left to perform these activities unguided to check that they have acquired the necessary skills and the final stage is performing the tasks in the real world under the watchful eye of a supervisor.

“We have started VR tests because it is a convenient and realistic tool for teaching skills that are difficult to impart in a conventional manner. We started with using it for baking bread. It allows skills to be repeated and mistakes to be made in a safe environment,” explains Katarzyna Kozyra, a senior training manager at Biedronka.

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