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BSC sector huge in Poland

Eurobuild CEE 13 March 2018
BSC sector huge in Poland
Anna Młyniec, head of office agency and tenant representation at JLL

POLAND According to the Association of Business Service Leaders (ABSL), 51 new business services centres opened in Poland in 2017 with 500,000 sqm leased by the BPO/SSC sector accounting for a third of the take-up in Poland’s largest cities.

A total 100,000 sqm was leased just in Warsaw, while a further 400,000 sqm was leased outside the capital, representing 60 pct of the total regional demand. Large leases included an undisclosed tenant (25,500 sqm) in Poznań, as well as Citi Service Center Poland (18,600 sqm) and J.P. Morgan (15,600 sqm) in Warsaw.

"Poland remains an attractive location for international investors, and over the last decade the country has established itself as the leader in the CEE's business services sector. We can also see this trend being reflected on the Polish office market. Last year, in Warsaw, Kraków and Wrocław, saw business service centres lease 100,000 sqm. In addition, the sector claimed a record-breaking share of office demand in Łódź, with BPO/SSC companies responsible for 80 pct of office space demand in the city", says Mateusz Polkowski, the head of research and consulting at JLL.

ABSL predicts that a further 50 new centres are to open this year and that the companies already present in Poland will continue to hire more staff.

Currently there are over 1,100 such centres, owned by 750 investors, 550 of whom come from abroad and the sector employs 265,000 people. “Poland is going to keep its position as the first-choice country for creating new centres. We estimate that in 2020 there will be over 300,000 jobs in the modern business services sector in the country”, says Piotr Dziwok, the president of ABSL


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