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Echo makes its digital mark

Opr./edited AKL 03 April 2020
Echo makes its digital mark
(photo: Pixabay)

POLAND Echo Investment has launched its new online viewing and booking system for residential sales.

By using the new system, meetings can take place with an online customer advisor, prospective buyers can talk a stroll around a building, choose an apartment, negotiation the terms of the reservation contract remotely using the CRM system – and finally sign the reservation contract, all without leaving home.

The developer’s first few clients have already completed the process of choosing and booking an apartment using a secure digital signature. The reservation agreement is the first formal step towards buying an apartment, which until now required the physical presence of each of the parties to the transaction at one table. Biometric technology and mobile devices provided Asseco Data Systems and Samsung Electronics Polska are used to allow the full electronisation of this process.

“It is a simple and secure system that saves time, simplifies formalities and streamlines transactions. The details of the contract are determined at remote meetings between the advisor and the client. After that the adviser inputs their biometric signature in the required place using the Signatus system, by signing their name with an electronic pen on the screen. The document is also signed with an electronic seal secured by Asseco, which confirms that Echo Investment is a party to the contract. The client is then guaranteed the security of the contract while the confirmation of the conclusion of the contract is the payment of the reservation fee. This system has been welcomed by our clients: several used this tool on the first day of its operation,” comments Dawid Wrona, the sales director at Echo Investment’s residential department.

The first electronically signed reservation agreement was for an apartment in the Osiedle Jaśminowe estate in Poznań. Clients in Łódź and Warsaw have also since used the tool.

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